We Deliver: FAQs
What are the advantages?
It saves you time and money!
* No "special trips"
* No running out
* No transportation costs
How much does it cost?
Just the price of the contraceptive supplies plus $4.00 shipping/handling (rush delivery extra... see "What if I'm in a hurry?" below). Medicaid patients and those in certain health centers get free shipping. Call (317) 860-0012 or (800) 421-3731, ext. 10904 for details.
How do I order?
"Order As You Go"
Order online, or fill out the printable order form (PDF) and send it via U.S. mail, Fax it to (317) 637-4328, or call (317) 860-0012 or (800) 421-3731, ext. 10904.
You must fill out the form every time you'd like to order more contraceptive supplies.
"Automatic Ordering"
Order online, or fill out the printable order form (PDF) and send it via U.S. mail, Fax it to (317) 637-4328, or call (317) 860-0012 or (800) 421-3731, ext. 10904.
You must fill out the form once a year at the time of your exam in order to continue with enrollment.
How do I pay?
If filling out the online order form, you must pay by credit card. Visa, MasterCard, American Express and Discover are accepted. If filling out the printable order form (PDF) to send via fax, you can have it billed to your credit card. If filling out the printable form (PDF) to send via U.S. mail, please enclose a check or money order payable to Planned Parenthood of Indiana, or you can have it billed to your credit card.
Medicaid is accepted.
What contraceptive supplies can I order?
Birth control pills
Ortho Evra® patch
Diaphragms (***requires fitting at a health center and will be sent out through We Deliver)
Please visit your nearest health center for NuvaRings.
How many packs of contraceptive supplies can I order?
"Order As You Go"
You can order as many contraceptive supplies as is left on your current prescription until you are due for your next exam.
"Automatic Ordering"
You will automatically receive three (3) packs of contraceptive supplies every three months until you are due for your next exam. If there is less than three months until your next exam, you will receive enough contraceptive supplies until then.
How long will it take?
"Order As You Go"
It takes up to 14 days for your contraceptive supplies to arrive.
Remember to order early so you can start your new pack on time.
"Automatic Ordering"
It takes up to 14 days for each shipment of three (3) packs of contraceptive supplies to arrive.
Remember, you must sign up for this plan once a year at the time of your exam in order to continue receiving your contraceptive supplies automatically.
Orders will be fulfilled within 2-3 business days.
Why mail it to the Eastside Health Center?
These programs are based in our Eastside health center. However, any Planned Parenthood of Indiana patient in the state is eligible to participate as long as you are a current patient of Planned Parenthood of Indiana.
What if I’m in a hurry?
"Order As You Go"
Submit your order online as soon as possible! Or, call us at (317) 860-0012 or (800) 421-3731, ext. 10904. You may also Fax the printable order form (PDF) to (317) 637-4328.
For $8.95, we can send your contraceptive supplies via U.S. Priority Mail (2-3 days).
For $21.50, we can send your contraceptive supplies via U.S. Express Mail (overnight). Additional fees will apply for shipments to Alaska and Hawaii.
Don’t forget to include your Visa, MasterCard, American Express or Discover information.
"Automatic Ordering"
Submit your order online as soon as possible. FAX the printable order form (PDF) to (317) 637-4328. Don’t forget to include your credit card information (Visa, MasterCard, American Express or Discover).
What other benefits are there?
Confidentiality as always. Contraceptive supplies come in a plain envelope.
We’ll adapt to your changing needs.
I have other questions… Call us at (317) 860-0012 or (800) 421-3731, ext. 10904 or email us at we.deliver@ppin.org.
For the Planned Parenthood of Indiana health center nearest you, call (800) 230-PLAN.
